Evolution of ITSM: Business-Centric Integrated Service Management (BSM)

The 10th ITSM Conference 2015, co-hosted by ETNews and the Korea IT Service Management Forum (itSMF), successfully concluded on August 27 at the Sheraton Hotel.

Under the theme “Intelligent Data Center and ITSM,” this conference presented solutions on how to apply ITSM-based technologies to enterprises. It did so by introducing major trends in the domestic ITSM market and showcasing corporate implementation cases by STEG, developed according to each trend.