Service

Service

Consulting Service

Public System Standard Operation Procedure

Perfectly Respond to Responsible Standard Operation
Procedure Adoption with E-GENE ITSM Alone.

Easy
Various Workflow & Processes on No-Code Basis
Experienced
Various Customer Experience Optimized Solution
Efficient
Comprehensive Management of Various Work Processes with a Single System

BP

  • ITIL v3, v4
  • COBIT
  • IT BSC

Customer

  • Service Request
  • Self Service
  • Satisfaction Survey

IT Staff

  • Disability Response
  • Problem Analysis
  • Change Control

Prevention

Response

Follow-Up

Best
Practice

Service
Desk

Incident
Mgmt

Problem
Mgmt

Change
Mgmt

Release
Mgmt

Knowledge
DB

Data Integrate
Pipeline

CMDB

Workflow

Form
Designer

Business
Plug-Ins

DashBoard

Reporting

Notification

Internal Accounting Management System ITGC

ACT ON EXTERNAL AUDIT OF
STOCK COMPANIES

Responsible Internal Accounting Management System
How are you responding to difficult & complex new internal accounting management system?

NO
  • Only by internal accounting
    management solution?
  • Only by information
    technology control solution?
Best Solution Combined

Internal Control System (Internal Accounting Management System)

Information Technology Control Solution (ITSM)

Many of the main issues of industrial ITGC are related to information technology policy and procedure.
Considering high IT demand, we need the perception that ‘ITGC’ is the core element of internal control operation effectiveness.

ITSM Solution Solves
ITGC Risk Element Response

The Necessary Tool for Transparent IT Operation & Control : E-GENE ITSM

Development
Management Control

Change / Operation
Management Control

Access Control