Product

E-GENE™ No-Code Platform

E-GENE No-Code Platform can Design Multi-Mode ITSM on Single Platform Basis

E-GENE Workflow Platform

The Workflow Platform of E-GENE Solution provides drag & drop
based customizing function without source-coding, providing effectiveness, speed,
and flexibility to system lifecycle from establishment to operation stages.

Without Source-Coding
Workflow
Platform
  • Workflow

    Process Management

  • Form/UI Designe

    User Screen

  • Measure

    Analysis / Measurement

  • Integration

    Integration Tool

  • Dashboard

    Decision Making

  • Data Modeling

    Entity Management

Workflow Process Management

Integrate every process on system via flexible workflow console.
Efficient Workflow management via Drag & Drop Function

Process Procedure Adjustment via GUI
  • Business Logic
    Management
  • Workflow History
    Management
  • Real-time Process
    Status Monitoring
  • Approval
    Management
  • Track
    My Request
  • Real-time Provision
    of Work to Do

Data Modeling Tool

Provides Management Function of All System Entity Elements
via Web Console for Easy Data Model Management without DBMS Technology

ITSM Optimized CMDB Model
CMDB

Service Requests

Incidents

Problems

Changes/Release

Configuration Item

Employee

Expansion of CMDB for Environmental Changes
  • Field
  • PK
  • Data Form
  • ERD
  • Encryption
Service Request
Process Entity

Add Custom Field

Add Table
Extra Operation Process
(ESM) Entity

Add Entity

Form Designer User Screen

Create & Adjust All ITSM Request & Process Screens
and Request Forms via Drag & Drop without Source-Coding

Step 01
Drag & Drop Screen Composition
  • Request Form Screen Composition
  • Necessary Value Designation
  • Attach File / History / Comment Activation
Step 02
Diverse Atom & Button Control

Ready Made Atom (Minimum Unit Function Element)

Button Control Support (Business Logic)

Step 03
Request Form Complete
  • Request Form Composition
  • Request Form Screen & Content Management
  • Auto-complete (Guide) Function

Measure Analysis & Measurement

Provides Environment in which Comprehensive Achievement Management
and Measurement via Integration of ITSM Accumulated Data and Related System Data is Possible

Service Definition
  • Customer Service Reply Speed
  • Proper Time Process Rate (%)
  • Customer Satisfaction
  • Requirement Management
  • Due Date Compliance Rate (%)
  • Productivity Statistics
Contract
Service Level / Grade
Measurement
SERVICE REPOSITORY
(Database)
E – GENE Data Adapter

  • Resource Information NMS

  • Budget Information BMS

  • Customer Management CMS

  • IT Service ITSM

Monitoring
SLM Management Screen
  • Service Catalog
    Management
  • KPI
    Management
  • Contract
    Management
  • Service Level
    Management
  • Detailed SLA
    Report Provision

Decision Making

Speedy Creation of Dashboard via Builder (SSD).
Real-time Inquiry of IT Service KPI Status Information that Allows Decision Making

Step 01
Layout Composition
Step 02
Various Widget Atom

  • Number

  • Num/Line

  • Bubble

  • Histogram

  • Bar

  • Line

  • Circular

  • Stacked Area

  • Pie/Donut

  • Waterfall

  • Tree

  • Heat

Step 03
Dashboard Complete
  • Dashboard Environment Composition
  • Dashboard Screen & Content Management
  • Portal Content Authorization

Integration Tool

Provide Easy & Convenient System Integration via Built-in Integration Module (DIP)

ERP
CI/CD
Cooperation Tools
Groupware

50+ DIP Connector

ETL Method

Groupware

Oracle MariaDB

CRM

DB2

ERP

XML EXCEL
Real-time RESTful

NMS

RESTful

ITSM

Event → Create Disability Management Ticket

EAI Method
Adaptor/API

Legacy

Control Hub
Adaptor/API

Platform

SOAP

REST
API

Web
Socket

Webhook

No-Code Interface Tool

Utilizing No-Code Interface Tool of E-GENE No-Code Platform, Connect IT,
You Can Easily Link the Interface of Other Systems without Source-Coding.

Connect IT : No-Code Interface Tool
  • M Financial Corporation (CI/CD) ( > 50+ API Integration)
  • T Manufacturing Company (CI/CD, Access Control) ( > 10+ API Integration)
  • K Public Enterprise (CTS, Access Control) ( > 10+ API Integration)

Data Bridge

Utilizing No-Code Migration Tool of E-GENE No-Code Platform, Data Bridge, You Can Automatically Migrate Different Form of DB without SQL.

View Demos
Support Various DB Forms
Real-time Monitoring of DB Migration

DEVOPS on E-GENE No-Code Platform

CODE
DEPLOY
BUILD
RELEASE
OPERATE
SOULTION
MONITOR

DEV

OPS

No-Code Platform
  • UI Designer
  • DB Builder
  • Data Adapter
  • Mobile Builder
  • Dashboard Builder
Agile Sprint Tool
  • Requirement Defining
  • Build Prototype
  • Test Management
All in One Solution
  • ITSM
  • ITAM
  • PPMS
Version Management / Patch Management
  • Revision History
  • Roll-back Patch Creation & Installation
Operation Monitoring
  • Real-time Monitoring Checklist (Surveillance Test) Work Automation
Log Management
  • Approach Log
  • Interface Log
  • Access Log
  • E-GENE Web Log

Module for Business Plug-in Development Provided on Platform

  • Document Viewer

  • N-Factor Identification

  • Search Engine

  • SAP (CTS)

plug-ins

  • Reporting

  • Vision AI Option

  • Voice AI Option

  • Conversational AI Option

Built-in Workflow Cooperation Tool

Built-in workflow

01
Comments
02
Feedback
03
Collabo-PMS
04
Webhard
View Demos
05
WIKI
06
Approval Module
07
Survey