[2016 ITSM Conference]

Utilizing ITIL V3 for ITSM Implementation

The 11th ITSM Conference 2016, co-hosted by ETNews and the Korea IT Service Management Forum (itSMF), successfully concluded on August 25 at the Sheraton Hotel.

Held under the theme “IoT and Data Science,” this conference addressed the growing importance of effectively managing and utilizing the massive volumes of data being collected at an unprecedented speed. At a time when the ability to leverage data for delivering personalized real-time services promptly is becoming a key factor for business success, the event presented solutions on how to apply ITSM-based technologies to enterprises through STEG’s corporate implementation case studies.

Access Presentation Materials

http://steg.co.kr/Post/index_04.html