Project Name:

Service Level Management (SLM) System Implementation for Kangwon Land’s Service Level Agreement (SLA)

Scope of Work:

- Partner relationship management, collaboration management, SLA management automation, and promotion of win-win partnership programs

- Development of a win-win cooperation portal website and outsourcing service quality management

- System integration and system management, hardware implementation, etc.

Expected Benefits After Implementation:

- Advancement of partner management systems

- Standardization of partner information management

- Transparency in evaluation management systems

- Simplification of administrative tasks for partners