□ Project Goal

Establish an IT management framework at the level of leading domestic life insurance companies to standardize and advance NH NongHyup Life’s IT operational services.

□ Key Tasks

- IT Governance Consulting

- IT Audit and Supervision System Implementation

- NH NongHyup Life ITSM System Implementation and Integration with Configuration Management (Impact Analysis)

□ Implementation Period

November 24, 2014 – June 25, 2015 (7 months)

□ Expected Benefits

- Build an IT management framework at the level of leading domestic life insurers to improve IT service satisfaction, enhance IT work efficiency, and strengthen IT organizational capabilities.

- Ensure smooth communication between business and IT.

- Establish clear roles and responsibilities (R&R) for IT organization and personnel.

- Standardize and advance IT work processing procedures.