Founded in 2008, STEG has led the Korean ITSM industry. STEG has declared the era of "Workflow 3.0," which promises the transformation of the business process paradigm in the era of Artificial General Intelligence (AGI). As its first step, STEG announced on the 12th the launch of "Action Flow," a next-generation automation platform utilizing the world's first "Universal Workflow" technology.


■ Integrate AI Judgment and Execution Into Processes... Easily Add AI Workflows as Tasks

'Workflow 3.0' defined by STEG is the concept that transcends the limitations of existing workflows. While workflows in the past operated statically according to human-defined rules, Workflow 3.0 integrates human-designed processes with the AI's autonomous judgment and execution.

STEG named this "Universal Workflow." Specifically, "Workflow Manager" provides an interface that can easily add AI workflows created in Action Flow as a single "Task" within the overall business process. This is the world's first technology capable of simultaneous management of static human logic and dynamic AI execution in a single environment. By inserting AI workflows into specific steps maintaining existing standardized workflows, companies can build intelligent processes that can autonomously find the optimal path according to the situation.


■ "AI Workflow Builder" Designs Workflows with Natural Language

"AI Workflow Builder' is the core feature of Action Flow that can design workflows in natural language. Users can describe their goals in everyday language. As an example, a user sets a goal, "Detect notifications in Slack messages and record them in Google Sheets." Then AI automatically connects nodes and configures settings to create a draft workflow. Users can interact with AI from creating to editing and debugging. Thus, non-developers without complex programming knowledge can easily implement advanced automation.


■ Easy and Fast AI Workflow Creation... Create Your Own Agent without Coding

Action Flow also provides powerful professional features as well. Users can quickly create AI workflow using predefined node-based scalability. Convenience is ensured through over 50 integrated nodes such as Gmail, Slack, and Notion. LLMs such as ChatGPT, Gemini, and DeepSeek can also be freely integrated via drag-and-drop. If necessary, addition of Python or JavaScript codes is also possible via hybrid design.

Using built-in nodes and items, you can design flow diagrams via drag-and-drop. Then, AI workflow is created without coding. 'Agent that extracts overdue tickets by role and sends them to the appropriate person via email' can be easily created.


■ Combination of STEG Technology and AGI... Ideal Cooperation between Human and AI

STEG CEO Lim Hyun-gil stated, "For the past 17 years, STEG technology has focused solely on creating 'The most powerful workflow.' And now, we have achieved 'Universal workflow,' combining with AGI." He emphasized, "Workflow 3.0 will go beyond simple efficiency. It will become the most ideal business operation system where humans and AI cooperate."