Community News Title Content Compliance with ITGC in Internal Accounting Control System through ITSM ITIL V4 Management Practices (#1) – “General Management Practices” ITSM and Executing ITSM Projects #1 Understanding ITIL V4 Basic Concepts and Comparison with ITIL V3 (#2) – “SVS” Understanding ITIL V4 Basic Concepts and Comparison with ITIL V3 (#1) “Cloud-Based ITSM: Optimizing Both Costs and Operations” Summary of ITIL v4 Concept Preparing for Changes in ISO20000 (2018) New Version STEG Completes Advanced IT Service Management System for Shinsegae 11 12 13 14 15